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How Travelxp Reduced Time-to-Hire by 50% with Willo’s Candidate Screening

As a globally expanding brand, Travelxp is continuously growing its team across multiple departments to keep up with evolving business needs. To support a seamless, scalable, and efficient hiring process, Travelxp adopted Willo nearly two years ago. Since then, its HR team has optimized recruitment by reducing manual workloads and enhancing the overall candidate experience, making hiring more structured and time-efficient.

The Challenge: Scaling Recruitment Efficiently

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With a high volume of hiring requirements, Travelxp’s recruitment team needed a solution that could automate recruitment, deliver consistent candidate evaluations, and improve overall interview response rates. Their primary challenges included:

• Time-intensive screening: 45+ minutes per candidate limited efficiency.
• Need for uniformity: A structured process was required for better comparison and decision-making.
• Scheduling issues: Live calls during working hours delayed the process.
• Scalability concerns: Specialized hiring needed flexibility and customization.

The Solution: Automate Recruitment with Willo

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Willo introduced automation and structure through its AI-powered video screening platform, helping Travelxp streamline and scale their hiring process efficiently.

“One of the biggest wins for us has been the time saved. Reducing candidate screening time for recruiters from 45 minutes to just 15 per candidate has completely transformed our team’s productivity; we can now focus more on decision-making instead of chasing schedules.” - Sharvari Kadam, HR Manager, Travelxp

Significant Time Savings & Efficiency Boost

• Candidate screening time was reduced from 45 to 15 minutes.
• Enabled assessment of more candidates without sacrificing quality.

Structured Hiring Workflow for Fair Candidate Comparisons

• A fixed set of questions in Willo’s candidate screening ensured every candidate was evaluated uniformly.
• Made side-by-side comparisons faster and more accurate for recruiters

Personalized & Department-Specific Interviews

• Custom questions per department improved relevance and precision.
• Particularly effective for bulk and specialized hiring.

24-Hour Flexibility & 42% Higher Interview Response Rates

• Candidates record responses on their schedule within 24 hours.
• Leading to a 50% response rate for initial interviews, and a 42% increase over live scheduling bottlenecks.

Automation & Process-Driven Approach

• Easy for new HR team members to learn and use from day one.
• Helped filter out uninterested candidates early in the process.

The Impact: A Smarter, Faster, More Fair Hiring Process

Willo has helped Travelxp reduce candidate screening time by 66%, introduce a standardized and structured hiring framework, and boost overall efficiency across recruitment verticals. With a 50% response rate in the initial interview round, Travelxp now engages more candidates while reducing screening time for recruiters..

“Willo has streamlined our hiring process by automating first interview rounds, enhancing efficiency, and creating a seamless, convenient experience for both our HR team and candidates. It has become an invaluable tool for automating and scaling recruitment effortlessly.”
- Sharvari Kadam, HR Manager, Travelxp

Conclusion 

By adopting Willo’s AI-powered platform, Travelxp has transformed its hiring into a faster, more structured, and candidate-friendly experience. As the company continues to expand, Willo remains a vital part of its HR tech stack, driving smarter hiring and long-term recruitment success.

Next Steps

Travelxp is actively expanding its use of Willo by building structured interviews tailored to each role and implementing pre-screening criteria directly within the platform to further automate recruitment and standardize the hiring process. 

With Willo, Travelxp is not just keeping pace with growth-they’re setting the pace for a more agile, fair, and future-ready hiring experience.

Want to reduce your time-to-hire and engage retail talent faster? See how Willo can help.

People Also Ask

Q: What made Travelxp change their hiring process?
A: Travelxp needed a more efficient and scalable way to screen candidates across departments. Manual processes were too time-consuming, so they adopted Willo to automate screening and standardize interviews.

Q: How much time did Travelxp save using Willo?
A: Travelxp reduced screening time per candidate from 45 minutes to 15, saving 66% of the time previously spent on early-stage interviews.

Q: Did candidate engagement improve?
A: Yes. Response rates for initial interviews increased by 42% after Travelxp implemented Willo’s async video assessments.

Q: Is Willo effective for companies hiring across multiple departments?
A: Absolutely. Travelxp used department-specific interview flows within Willo to ensure relevance, precision, and fairness across all roles.

Q: How long does candidate screening take?

A: Traditional screening can take 45+ minutes per candidate - Willo cut this to just 15 minutes with automated video assessments.

Q: What is a good interview response rate?

A: Travelxp achieved a 50% response rate for initial interviews - well above the industry average for live scheduling. The average candidate response rate for Willo is 89%.

Standardizing interviews with Willo’s platform helped Travelxp slash time-to-hire by 50%, proving structured workflows speed up decisions.

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