Hospitality

Hire for a business that never closes.

Interview candidates whenever their shift allows, on a schedule that suits them.

Smiling barista working behind a coffee shop counter

Front of House Team

21 to review

Virginia W.

92%

Edgar P.

85%

Lina B.

78%

The challenge

Your hiring process has to run on the same schedule as your business.

Server taking an order during a busy service

The highest turnover of any sector

Restaurant and hospitality turnover exceeds 80% annually, and quit rates run nearly double the private-sector average.

Bartender working a late shift behind the bar

Round-the-clock shifts

Candidates and hiring teams both work irregular hours, so a scheduled live process is a poor fit.

Small kitchen team preparing food together

Small teams with big hiring needs

Many hospitality employers are small, multi-location businesses without a dedicated recruiter.

How Willo helps

Candidates and reviewers work on their own time. Nobody has to be free at the same moment for a screen to happen.

Showcase Links

Share a candidate's results with your team through a controlled link, with no separate accounts needed.

Bulk invite and branded assessments

Invite candidates at scale with the same experience at every location.

Quick setup

A short setup checklist and automatic summaries help teams that have no dedicated recruiter.

Integrations

50+ native integrations that most teams set up in a few steps, plus 5,000+ more through Zapier.

Mobile-first design

Built for candidates applying from a phone between shifts.

Review candidates whenever your shift allows.

Share a candidate’s responses, transcripts and summaries with your team through a controlled link, so managers across locations review the same evidence without separate accounts.

app.willotalent.com/review

Front of House Team — review queue

48 to review

Virginia W.

5 of 5 answered · 4m 12s

92%

Yes

Edgar P.

5 of 5 answered · 3m 48s

85%

Yes

Lina B.

5 of 5 answered · 5m 02s

78%

Maybe

Candidate scorecard

Guest focus

92%

Communication

78%

Teamwork

85%

Availability

65%

Willo Intelligence

Q2 of 5

"Tell us about a time service got busy and something went wrong."

Transcript

"We had a full house and the kitchen lost two orders. I told the table straight away, offered drinks while we re-fired the food and kept checking in until it arrived…"

Summary against your criteria

Owns the problem with the guest

Keeps service moving under pressure

Little on how the team was briefed

Willo Intelligence surfaces the evidence. Your team decides who progresses.

See how Willo Intelligence works

“

Without the interview system, we would spend all our days interviewing candidates, but instead, we have the time to focus on the rest of the recruitment process as well.