High volume hiring

Screen more candidates. Build stronger shortlists.

Handle high application volumes with consistent screening, clearer candidate evidence and less manual work for your hiring team. More applications than your team can realistically screen? Let us help you find the right people.

Customer Service Advisor

21 to review

Virginia W.

92%

Edgar P.

85%

Lina B.

78%

The challenge

More applications shouldn't mean weaker shortlists.

Woman with a concerned expression working at a cluttered desk with papers, using a keyboard and pen, and a large computer monitor in front of her.

Your team can't manually screen everyone

When application volumes rise, CV reviews, screening calls and first-stage interviews quickly consume recruiter capacity.

More applications create more noise

A bigger candidate pool does not automatically mean better choices. Teams need clearer evidence to understand who should progress.

Consistency gets harder at scale

More recruiters, hiring managers, roles and locations can mean candidates are assessed differently across the same hiring process.

How Willo helps

Screen more candidates against consistent, role-relevant criteria, then use structured responses and clearer evidence to decide who should make the shortlist.

1,500+

Ready-made assessments across roles and skills, or build around your own hiring criteria.

More candidates reviewed each week, with transcripts, summaries and role-specific Insights helping teams get to the evidence faster.

18+

Languages in an accessible, WCAG-compliant experience designed to support large and distributed candidate pools.

Candidate NPS across a simple, flexible assessment experience candidates can complete in their own time.

Turn high application volume into a manageable shortlist.

Review structured responses, transcripts, summaries and role-specific evidence together, so your team can compare more candidates consistently and focus on who should progress.

app.willotalent.com/review

Customer Service Advisor — review queue

48 to review

Virginia W.

5 of 5 answered · 4m 12s

92%

Yes

Edgar P.

5 of 5 answered · 3m 48s

85%

Yes

Lina B.

5 of 5 answered · 5m 02s

78%

Maybe

Candidate scorecard

Communication

92%

Empathy

78%

Problem solving

85%

Availability

65%

Willo Intelligence

Q2 of 5

"Tell us about a time you calmed down an unhappy customer."

Transcript

"A customer called about a delivery that had missed two dates. I let them finish, repeated back what had gone wrong, then booked a named-day slot while they were still on the line…"

Summary against your criteria

Listens before offering a fix

Resolves the issue in one contact

Doesn't say how they followed up

Willo Intelligence surfaces the evidence. Your team makes the shortlist.

See how Willo Intelligence works

“

For me, the biggest benefit is scalability. In high-volume scenarios especially campus recruiting it allows us to review a large number of candidates in a consistent and efficient way.

Fernando Grayson

RRS Group · Verified review on G2

High-volume screening in practice.

See how hiring teams are reviewing more candidates, cutting repetitive screening and building stronger shortlists without adding the same level of manual work.

Result

17,000+

Applications across a major recruiting season, with 50% less recruiter admin in early-stage screening.