Frontline hiring

Screen frontline candidates at scale. Shortlist with confidence.

Assess high volumes of frontline candidates consistently, see more than a CV and give hiring managers stronger shortlists with less manual screening. Hiring across frontline roles, locations or shifts? Let us help you find the right people.

Warehouse Operative

21 to review

Virginia W.

92%

Edgar P.

85%

Lina B.

78%

The challenge

Frontline hiring moves fast. Your screening process needs to keep up.

Volume adds up quickly

Repeatable roles across locations, teams and shifts can mean hundreds or thousands of candidates to screen.

Two warehouse colleagues talking through an order

A CV doesn't show how someone will work with people

Communication, motivation and approach can matter just as much as previous experience in customer-facing and frontline roles.

Screening becomes inconsistent

When different managers are reviewing candidates across locations, it becomes harder to assess everyone against the same criteria.

How Willo helps

Assess every candidate against the same role-relevant criteria, then use structured responses and clearer evidence to build stronger frontline shortlists without adding more screening calls.

1,500+

Ready-made assessments across roles and skills, or build one around your frontline roles and hiring criteria.

More candidates reviewed each week, with transcripts, summaries and role-specific Insights helping teams get to the evidence faster.

18+

Languages in an accessible, WCAG-compliant experience, supporting candidates across locations and communities.

Candidate NPS across a simple, flexible assessment experience candidates can complete in their own time.

See who should progress before the live interview.

Review responses, transcripts, summaries and role-specific evidence in one place, then compare candidates consistently across roles, locations and hiring managers.

app.willotalent.com/review

Warehouse Operative — review queue

48 to review

Virginia W.

5 of 5 answered · 4m 12s

92%

Yes

Edgar P.

5 of 5 answered · 3m 48s

85%

Yes

Lina B.

5 of 5 answered · 5m 02s

78%

Maybe

Candidate scorecard

Reliability

92%

Safety awareness

78%

Teamwork

85%

Availability

65%

Willo Intelligence

Q2 of 5

"Tell us about a time you had to hit a target under pressure."

Transcript

"On peak weeks our pick rate target went up by a third. I checked my route with the shift lead, grouped orders by aisle and kept a running count so I knew where I stood by break…"

Summary against your criteria

Plans the work before speeding up

Gives a specific target and result

Little on safety checks under pressure

Willo Intelligence surfaces the evidence. Your team decides who progresses.

See how Willo Intelligence works

“

Willo is rolled out for all positions now. Initially the focus was on frontline staff. But I’ve seen a lot of our properties out there using it for sales directors, dining service directors, and other roles.

David

West Coast Director of Recruitment, Watermark

Frontline hiring at scale.

See how teams are screening high volumes of candidates, reducing first-stage interviews and giving hiring managers stronger people to meet.

Result

1,000+

Hours of candidate screening saved in the first 12 months across InHealth’s international recruitment process.

InHealth — International recruitment

Customer story

“Willo helps us screen candidates quickly, consistently, and at scale.”

Rapid Electronics

Screening against role requirements and core values

Result

100s

Of candidates every month, with asynchronous screening cutting time spent on initial interviews.

GP-Connect — Recruitment

Find what's relevant to you

Explore Willo by challenge, industry or hiring workflow.

By use case

High-volume hiring

Frontline hiring

Graduate hiring

Improving shortlist quality

By industry

Education

Healthcare

Hospitality

Professional Services

Public Sector & Non-profit

Retail

Technology

By ecosystem

Explore integrations with the ATS and hiring platforms already in your workflow.

Browse all integrations

Build stronger frontline teams from stronger shortlists.

Create a consistent screening process across roles and locations, with clearer evidence on who should progress and less manual screening for your team.

Identify the top 10% quickly

24/7 support

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