Retail

Hire retail talent at the speed your stores need it.

Reach candidates who can't take a scheduled call and fill roles faster across every location.
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Retail Sales Associate
21 to review
Virginia W. avatar
Virginia W.
92%
Edgar P. avatar
Edgar P.
85%
Lina B. avatar
Lina B.
78%

The challenge

Retail hiring never really stops.
Smiling store associate serving a customer at the till
01
Structural turnover
Retail carries 60 to 65% annual voluntary turnover, so a 50-person store replaces 30 or more staff a year.
Grocery store worker carrying a crate of fresh produce
02
Candidates can't take a live call
Shift schedules make a live phone screen hard to book, which hurts response and completion rates.
Store worker at a festive, decorated till during the holiday rush
03
Seasonal peaks stretch every store
Shrinking seasonal hiring pools put more pressure on permanent staff and the managers hiring them.

How Willo helps

Screening that fits around a shift. Candidates respond whenever they're free. Hiring managers review them the same way in every store.
Any-time completion
Candidates respond between shifts, which addresses the response-rate problem directly.
Bulk invite and branded assessments
Invite candidates at scale with the same employer-branded experience in every store.
Willo Insights across every store
Hiring managers in each location review candidates against the same Blueprint without needing their own platform accounts.
Integrations
50+ native integrations, including Greenhouse and Lever, so Willo fits the systems your stores already use.

Compare candidates across every store.

Hiring managers in each location review responses, transcripts and summaries against the same Blueprint, without needing their own platform accounts.
app.willotalent.com/review
Retail Sales Associate — review queue
48 to review
Virginia W.
Virginia W.
5 of 5 answered · 4m 12s
92%
Yes
Edgar P.
Edgar P.
5 of 5 answered · 3m 48s
85%
Yes
Lina B.
Lina B.
5 of 5 answered · 5m 02s
78%
Maybe
Candidate scorecard
Customer service
92%
Communication
78%
Product knowledge
85%
Availability
65%
Willo Intelligence
Q2 of 5
"Tell us about a time you turned a browsing customer into a sale."
Transcript
"A customer was comparing two jackets and about to leave. I asked where she'd be wearing it, suggested the waterproof one and showed her the matching care kit at the till…"
Summary against your criteria
Asks questions before recommending
Links the product to the customer's need
Doesn't mention store targets or follow-up

Willo Intelligence surfaces the evidence. Your team decides who progresses.

Response rate doubled, time-to-fill cut in half.

See how teams hiring shift workers are reaching candidates faster and screening consistently across locations.
Result
66%
Less screening time, from a 30-minute call to a 10-minute assessment, with time-to-fill cut from 30+ days to under 15 across 95+ locations.
Customer story
“Willo helps us screen candidates quickly, consistently, and at scale.”
Result
3x
Growth in on-the-ground workforce, with 60 hours of team time saved on screening.

Find what's relevant to you

Explore Willo by challenge, industry or hiring workflow.

See how Willo works across your stores.

Book a demo and we’ll map it to your retail hiring process.
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